Hilton Garden Inn, London Heathrow Terminal 2

Whilst we were still living in South-West London I booked a return for my wife and myself to Philadelphia as part of BA’s 100th anniversary sale.  These were tickets that cost £100 each way in economy, including taxes.  Since then we’ve moved to Manchester, and so to avoid problems with missed connections for the 12:40pm BA67 to Philadelphia, we flew down the evening before and stayed at the relatively new Hilton Garden Inn at Terminal 2.

Why a hotel at Terminal 2 when the Manchester flight arrived into T5 and the Philadelphia flight would leave from the same terminal? Well, predominantly cost.  The Sofitel at T5 was substantially more expensive than the HGI, I didn’t want the hassle of buses or taxis from outside the airport, and it’s not too difficult to get from T5 to T2.

Previously living close to the airport, I’d never taken the Heathrow Express to travel between terminals, so after pausing to wonder if I needed a free transfer ticket at T5, I decided to pick one up to be on the safe side — just as well, as I’d have had to make my excuses at the T2 ticket barrier without it.

The next step was finding the hotel itself.  T2 is a reasonable walk from the train station along several moving walkways, and then you need to find the right level to get to the hotel.  For reference, you want to walk to the hotel across the car-park, and then a walk-way, from the arrivals level (level 1) of T2.  Whilst you can see it clearly from the departures level, there is no obvious way to get there from across the drop-off zone, as we found out whilst hauling our cases!

There are four check-in desks, and no queues when we arrived.  I was somewhat disconcerted when the young lad said he paused because I looked like his best friend’s Dad, but at some point I have to realise I’m getting older.  At least it wasn’t his friend’s grandfather, and a suggestion that my wife reminded him of his friend’s mother might have gone down even worse.

Using the Hilton app on my phone, I’d already booked a room on the 11th floor (out of 13) with a runway view — try and claim you’re surprised by that.  The runway-facing rooms look south-west onto 27L/9R, which was on easterly take-offs whilst I was there.  The soundproofing is good, so it allowed a view of the runway without airplane noise being noticeable.

Apologies for the room reflections!

The bed was fairly standard, with a large screen TV and a desk.  The bathroom was spotless, although the waterfall shower was relatively weak, with Crabtree & Evelyn toiletries.

The room.

Having some time to kill, we went downstairs to the bar, one floor down from the lobby.  I had a beer, my wife had a white wine, and we shared a (small) bowl of chips (“hot chips” or “fries” for those that use a different variant of English).  This came to £20, so we made our way back to the terminal, and to The Flying Chariot, the Wetherspoons on the departure level of T2 for a couple more drinks.  It’s not a bargain compared to other Spoons, but it was cheaper than the Hilton, and had a wider selection of drinks — plus you can still get the drinks delivered to your table using the Wetherspoons app.

It was quite an enjoyable couple of hours people-watching at the airport as passengers arrived to fly off somewhere, some more prepared than others.  There were a few groups obviously heading off to Japan on JAL for the Rugby World Cup.

Instead of eating there, we picked up some sandwiches from the Marks and Spencer on the arrivals level and headed back to the hotel room.

After a sound sleep, blissfully unaware of the planes taking off not far from our eardrums, the following morning check-out was easy enough, again with no queue, and from there it was just the walk to T2, then the walk to the Heathrow Express and onwards to Terminal 5 for the flight to Philly.

This was the first time I’d spent about 24 hours within an airport perimeter, as most other times I’ve stayed at an airport hotel, I’ve either been arriving late, departing early, or the hotel itself has been just outside the airport.  I’d happily stay in the Hilton Garden Inn T2 again, even if my flights were based in T5.

Hampton by Hilton, Belfast City Centre

This is a little review of the Hampton by Hilton Belfast City Centre, where I stayed for a couple of nights for work at the start of September 2019.

I’d flown into Belfast City airport (BHD) and caught bus 600 into the city centre, which dropped me off at the Europa Bus Centre, a journey costing the total of £2.60 (though I felt sorry for the driver who had to arrange a lot of large suitcases from students starting to arrive for the start of the new University year at Queen’s University), and handily on the same block as the Hampton and indeed the massive Europa Hotel itself.

The reception desks are straight in front of the door, and lead onto the bar and breakfast area.

Reception

Check-in was easy, and the pre-payment arranged by the travel agent was on file, which doesn’t always happen.  I had a room on the fifth floor out of eight.  As an aside, why does the sign in the lift (elevator) correctly refer to ‘G’ for ground floor, but the button is marked ‘0’?

Zero G

When I got to the room it was almost entirely made of bed.  For some reason they appear to have been expecting me to arrive en-masse and the sofa-bed was also made up.  I momentarily worried that a colleague from work had been booked into the same room too.  I could, and perhaps should, have called reception to ask them to stow the bed, but I wanted to get a couple of things done before heading out for dinner, so I didn’t bother (and so no fault lies with Hampton, though I was surprised to still see it there when I got back on the second day, but by that point it was too late to say anything — he said, Britishly).

I remember when this were nothing but Hilton bedding…

There was a large TV in the room which I could see well whilst lying on the bed, but as it was mounted on a narrow shelf could only be swivelled a small amount and so didn’t have a great angle to see from the desk.  It was the usual (for the UK) Freeview channels.  There were double sockets with a USB outlet either side of the bed, which is good news.

Mirror, mirror on the wall…

As a minor issue, there was some tape that was flaking in one corner of the room.

The same door covers the bathroom and wardrobe in an interesting space-saving arrangement — if the door is closed to the bathroom then the wardrobe is open, and vice versa.  The shower is easy to operate, not something you can always say, especially in cases when hot water takes a little while to reach the shower head.  Toiletries are large pump-bottles mounted on the wall, but there was shampoo, shower gel and conditioner, plus a hand-wash next to the sink, all of which were full, and all of the pumps were working!

I slept well overnight, and headed down to the buffet breakfast in the morning.  There is the choice of a cooked breakfast (bacon, sausage, scrambled egg, baked beans, small potato bites, etc), toast, pastries, cereals, and a new one on me, DIY waffles, along with tea, coffee and fruit juices.  It was a reasonable way to set me up for the day, and after that I checked out and headed on home.

Breakfast time!

I’d be perfectly happy to stay there again, plus it means earning HHonors points if that’s your thing.

Manchester to South Wales (via the Welsh Marches Route)

There are two main routes between Manchester and South Wales. There is the “Heart of Wales” line, which is the very scenic route, and the Welsh Marches line, merely quite scenic. A few (ahem) times over the last couple of months my wife and I have taken the train from Manchester towards South Wales, and back again, and this is about the Welsh Marches line, not quite as scenic as the Heart of Wales line, but still an interesting journey.

The route runs through Shrewsbury, Ludlow, Leominster, Hereford, Abergavenny, Newport, Cardiff, Swansea and then through to Milford Haven or Carmarthen. It isn’t, however, all that quick — over three hours to Cardiff, over four to Swansea (which might test even Michael Portillo’s patience), and it could certainly do with a few upgrades.

Most of the times we have travelled on it, we’ve booked Advance tickets, which require that you travel on a specific service and usually come with seat reservations. Each time the booking form has asked for seat preferences (table / airline; aisle / window). However, each time we’ve picked the tickets up, they’ve been “Coach *, Seat ***”. However, I’ve seen “reserved” tickets in the back of some seats, so there must be some magic we’re missing.

You keep using that word (reservation), I do not think it means what you think it means.

Getting on at one of the major stations (e.g. Manchester Piccadilly or Cardiff), you need to be at the right part of the platform to be by the doors when the train arrives, or you’re likely to be standing. One time we got lucky and bagged a seat whilst others stood, another time we were standing for 30-40 minutes until the train reached Crewe and a few people got off. I’ve also seen people standing at Hereford just as the local college finishes (and presumably just before it starts), which makes the lack of definite seat reservations a worry if you really want to sit down, and particularly, sit down together.

The time we weren’t lucky.

The trains are “Class 175“, and it has varied as to whether the trains are two coach (175 0nn) or three (175 1nn). On one journey to Swansea there were people standing for quite a bit of time, and it wasn’t helped when we reached Shrewsbury to find another train had been cancelled and they were shuffled onto the train we were on to get down to Newport and change for another service.

I have to feel a bit sorry for these little trains, they run for almost six hours from Milford Haven or Carmarthen up to Manchester, then have about 15 minutes before they’re on the way back for another six hours. This does mean they don’t get a proper clean for twelve hours other than the Transport for Wales staff doing their best to clear loose items into rubbish bags. Which means, fellow passengers, when you leave the train, please take your rubbish with you, as someone else will almost certainly be sitting in your seat within a few minutes!

At a couple of points through the journey, as long as there’s room, a trolley service will pass through the train offering tea, coffee, snacks, beer, wine, gin, tonic, you know the drill. Sometimes they may ask you to pay cash if the machine isn’t working — or if the reception is bad.

Speaking of reception, there is free WiFi on the train, but the uplink speed isn’t great, and some sites, including Google Drive, are blocked, which might make working on the train a bit of a challenge. If you’ve got a signal and a generous data plan on your phone, you might be better off tethering to that.

Getting the negatives out of the way, the route itself passes through some historic towns on the borders between Wales and England.

Regardless of history, according to Wikipedia Ludlow apparently once featured three Michelin-starred restaurants in the not too distance past, but now has none. Leominster was the site of “one of” the last ordeals by ducking stool in England. The stool itself is on display in Leominster Priory and depicted on the town clock.

Leominster Town Clock, image from Likeaword at https://commons.wikimedia.org/wiki/File:Leominster_Town_Clock.jpg

Not forgetting larger towns of Shrewsbury, curiously twinned with the Royal Navy submarine of HMS Talent, which would have some trouble getting anywhere near the town, and Hereford, birthplace of King Charles II’s mistress Nell Gwynne (I wonder if my new MP Andrew Gwynne is a descendent?).

Whilst we’ve been using this route for trips for work or family of late, we’ll have to use it to explore some of the historic towns on the route soon, and some of the scenery it passes through is really quite beautiful. Some longer trains, though, please TfW?

What’s going on with iPad apps?

Yesterday I received an email from American Express to say they were discontinuing their iPad app and recommending I migrate to the iPhone app.

I don’t have an iPhone, and using the iPhone app on the iPad is not a great use of screen real estate, nor does it work in landscape mode, whereas the current iPad app is useful — it shows me my outstanding balance, statements, card offers and all that.

The same day, my British Airways iPad app updated and has lost all useful functionality. Instead of showing upcoming flights, seats, upgrade options, account details, etc., it now just allows you to book flights, though not as flexibly as the previous version (and certainly not the website) which also allowed you to explore cheapest fares.

Neither of the iPhone apps are ‘universal’ apps that resize to use the iPad screen size.

Is this the result of two independent decisions that seem to ignore what a user wants from an app? A lack of development resource? Or due to something being imposed by Apple with the move to iOS 13 / iPadOS? I thought the aim was to have universal apps that would work across iPhone, iPad and Mac…

Dragon Hotel, Swansea

According to the hotel’s own website, the Dragon Hotel is “…this fully airconditioned lesisure [sic] hotel was featured as South West Wales’ premier 4-star hotel.”

As someone that was brought up with frequent trips to Swansea to visit family, the Dragon Hotel has always been around, though I’ve never had need to stay there, as I was always staying with family. The road outside the hotel has changed substantially since I was a child, it used to be a roundabout with pedestrian underpasses leading to an open area in the centre of the roundabout. That was filled in a couple of decades ago to make it more friendly to bendy buses, but it is in the middle of yet another regeneration as Swansea City Council tries another traffic management plan along The Kingsway.

As time has moved on, I’ve had more reason to find nearby hotels and my wife and I have stayed at the Dragon a few times. Most recently, towards the end of August 2019, I stayed in three different rooms on the sixth and seventh (out of seven) floors (due to three different bookings) during a week as I wasn’t sure how long I was staying around.

During the week there were some good deals to be had, between £50 and £60 per night, but that rose substantially for the weekend. The best deals were on twin rooms rather than doubles, but as I was staying by myself, that wasn’t a problem.

The rooms are functional, two single beds, a large TV with Freeview channels, a hospitality tray with the usual selection of teabags, instant coffee sachets and UHT milk. There are no in-room safes, nor a mini-bar.

Most of the rooms appear to have a mobile phone for complimentary use around the city, provided by “Handy.” I have no idea what sort of personal information those things hoovered up, which I assume they must to pay for themselves, so I haven’t used one, but it also looks like they might not be around for much longer.

The bathrooms are surfaced with white ceramic tiles, with a large illuminated mirror that has two vertical fluorescent tubes (though in one of the bathrooms, one of the tubes flickered). Toiletries are large pump-action soap dispensers.

One evening, as I got back to my room, I was greeted by a gentleman, wearing only his shorts, laying across the corridor on a speakerphone, but the hotel didn’t provide entertainment the other nights.

There is a comfortable bar on the ground floor with a few local beers, though I’ve tended to head into town for a drink when the urge takes me (particularly to “Copper” or “No Sign Wine Bar”).

All in all, it’s clean, slightly tired, and I wouldn’t describe it as South-West Wales’ Premier Four-Star Hotel, though I don’t know what would fit that description, but it’s very convenient for the centre of Swansea, as opposed to some of the others that are closer to the Marina, or slightly out of town, and what are you expecting for that sort of price?