One of the parts of my job is that about one week in every five I am on-call. This isn’t usually too onerous and more often than not it just means taking it easy and ensuring I’m near a computer and somewhere with mobile phone reception. If there are events that make it awkward to be on-call, I can swap with my colleagues.
So earlier this week I sent a message out asking for someone to help cover this evening, Saturday, as a friend had won tickets to tonight’s Scissor Sisters concert in Trafalgar Square. Nobody replied, but the guy I’m on-call with said not to worry, as long as nothing major happened he’d be able to cope.
8am I start getting pages indicating a major network fault. Guess what? I’ve had to let down my friend and spend all day, and now this evening, in front of a computer instead of being at a one-off gig. I get paid a reasonable amount for being on-call, but is it worth it? I’m starting to think not. I’m not feeling very charitable towards the company that let us down today and caused the problems.